Privacy Policy

This Privacy Policy describes how Grellen Solutions DBA Holoholo Life ("we," "our," or "us") collects, uses, and discloses your personal information when you visit our website holoholo.life (the "Site") and interact with us.

Information We Collect

Personal Information: When you place an order, we collect your name, email address, shipping address, billing address, phone number, and payment information (such as credit card details or PayPal information).

Device Information: We collect information about the device and browser you use to access our Site, including IP address, browser type, and operating system.

Cookies: We use cookies and similar tracking technologies to improve your browsing experience, analyze trends, and gather information about how you use our Site.

Children's Privacy : Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

How We Use Your Information

  • To process and fulfill your orders, including shipping and delivery.

  • To communicate with you about your orders, promotions, and updates related to our products or services.

  • To improve our products and services, analyze trends, and track user interactions on our Site.

  • To detect and prevent fraud, unauthorized access, and other illegal activities.

  • To comply with legal obligations and protect our rights and interests.

Data Sharing and Disclosure

  • We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and marketing partners.

  • We may disclose your information to comply with legal requirements, enforce our policies, respond to claims, or protect the rights, property, or safety of us or others.

  • We may share aggregated or anonymized data that does not identify you personally, such as website usage statistics or demographic information.

Data Retention :We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

  • You have the right to access, update, or delete your personal information. You can do so by contacting us directly.

  • You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or contacting us.

  • You can manage your cookie preferences through your browser settings.

Security :We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy:We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective when posted.

Contact Us : If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at ellen@holoholo.life.